Privacy Policy

This privacy policy is for the website and business of Sitori Ltd. 

Company Information

Company name: Sitori Ltd, trading as Sitori

Company registration number: 12394099

Registered address: The Old Workshop, 12b Kennerleys Lane, Wilmslow, Cheshire, SK9 1BG

Sitori Ltd is a registered business in England

We respect your privacy and the following policy details how we use and keep your data/personal information secure. By using our website, you’re agreeing to the terms laid out in this policy.


When you visit our site, we automatically collect certain information. This might include personally identifiable information such as your name, address, email address and payment details. We may also use software tools to measure and collect session information including information about your web browser, what pages you accessed and when and what websites or search terms referred you to our site. We may use this information to:

 

·       Provide and operate our services;

·       Provide our users with ongoing customer assistance and support;

·       Process orders that you have submitted;

·       Understand your feedback or comments on the products and services we provide;

·       Inform you of changes to our products and services;

·       Send communications which you have requested and that may be of interest to you. These may include information about new products, offers, latest news and other promotions of our business;

·       To comply with any applicable laws and regulations

 

Your personal information will be used for the specific reasons stated above only.

Our company website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. If you purchase a product from us, your card information is not held by us, it is collected by our third party payment processors, e.g Wix who specialise in the secure online capture and processing of credit/debit card transactions. They have their own privacy policies that we can not be held responsible for.

 

We will not sell or rent your information to third parties. We will not share your information with third parties for marketing purposes. We will only disclose your information to third parties if we are required to do so by law.

 

We may contact you to notify you regarding your order or to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to comply with applicable national laws. For these purposes we may contact you via email, telephone, text messages, and postal mail.

 

If you don’t want us to process your data anymore, please contact us at hello@sitori.co.uk. If you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us at hello@sitori.co.uk.

 

Any interactions made through external social media platforms with Sitori Ltd are subject to the privacy policies and terms & conditions of each specific social media platform. Sitori Ltd will not ask for personal information through social media platforms.

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. 

 

This policy was last updated in July 2021.